Effective Date: October 6, 2025
Website: https://bkshopbd.com

Thank you for shopping with BK SHOP BD.
This Shipping & Delivery Policy explains how we handle the delivery of your orders, estimated timeframes, and related terms.

1. Delivery Coverage

We currently deliver products across Bangladesh, including:

• Inside Dhaka City

• Outside Dhaka / Other Districts

Delivery services are handled by trusted third-party courier partners to ensure safe and timely delivery.

2. Delivery Time

Estimated delivery time depends on your location and product availability:

⚠️ Delivery may take longer due to natural disasters, political unrest, courier delays, or unavoidable circumstances.

3. Delivery Charges

• Delivery charges may vary depending on product weight, size, or special packaging.

• Any applicable delivery fee will be clearly shown at checkout before confirming your order.

4. Order Processing

• Orders are processed within 24 hours (on working days) after payment confirmation.

• You will receive an order confirmation SMS/email after placing your order.

• Once dispatched, you will receive a tracking number or courier contact details (if available).

5. Delivery Attempts

• The courier will make up to 2 delivery attempts.

• If the customer is unavailable or unreachable, the order may be returned to our warehouse.

• Re-delivery may require an additional delivery fee.

6. Cash on Delivery (COD)

• COD is available for most products unless otherwise stated.

• Customers must check the package upon delivery before making payment.

• Once payment is completed, returns will follow the Return & Refund Policy.

7. Prepaid Orders

For prepaid orders (via card, mobile banking, or online gateway):

• Payment must be confirmed before shipping.

• Orders will not be dispatched until successful payment verification.

8. Inspection Upon Delivery

We recommend customers:

• Check the package condition before accepting delivery.

• Report any visible damage or missing items to the delivery agent immediately.

• Contact our support team within 24 hours of delivery for any issues.

9. Delays & Responsibility

While we work with reliable courier partners, BK SHOP BD is not responsible for:

• Delays caused by the courier or logistics provider

• Incorrect delivery addresses provided by customers

• Unclaimed or refused deliveries

However, our team will assist you in tracking and resolving delivery issues.

10. International Delivery

Currently, we do not offer international delivery.
Future international delivery options will be announced on our website and social media channels.

11. Contact Us

For delivery-related inquiries, please contact:

📧 Email: support@bkshopbd.com
📞 Phone: +8801345322871
🌐 Website: https://bkshopbd.com

12. Policy Updates

BK SHOP BD reserves the right to modify or update this Shipping & Delivery Policy at any time.
Any changes will be effective immediately upon posting on this page.